April 20, 2020
"At the height of the covid scramble, I was surprised when Kim answered my call "live and in person"! She was a delight to banter with and made the exchange of my faulty aid immediately, while I waited. I couldn't have asked for a more pleasant experience! "
March 19, 2020
"Just a note to recognize Isha Ranada office Manager /Silverdale for her wonderful help when I needed my hearing aids cleaned...this was a drop in appointment in early Mar 2020. Isha greeted me by my first name(I don't know how she could have memorized my name since I only met her one other time)and she immediately orchestrated the successful cleaning of my aids in short order despite serving two other customers at the same time . Impressive is not strong enough a word to describe her effort! I also want to single out as a key part of the obvious team approach to their service, the great effort of " the girl from Charleston with the charming southern accent(I am so sorry because I should know her name by now).She actually did the cleaning and both are just a joy to work with as they both get the idea of world class service. Thank you Harbor Audiology. Jim J. 3/16/20"
February 27, 2020
"I am 62 years old and have my hearing aids for a little over 2 years now. I had been having difficulty hearing for quite awhile prior to that, but was basically in denial and too proud to admit I had a hearing problem. However, it got to the point where I was missing or mishearing much of what my family and friends were saying. I was "nodding" at things that were said, without really understanding what they had said. I realized I couldn't go on this way. Fast forward to now, I cannot adequately express how much of a difference getting hearing aids from Dr. Laura Moran has made in my life. I am now able to participate in conversations, wholly engaged now and I am so grateful for truly being able to hear again! Thank you. "
January 7, 2020
"The care, kindness, and patience shown by Harbor Audiology to my 92 yr old mother-in-law with Alzheimer's was beyond words! Dr. Day-Moran and her staff are absolutely wonderful and they are incredibly efficient and professional in all aspects. If you need any hearing work done, this is hands-down, the place to go!"
November 29, 2019
"The fantastic team in Gig Harbor did a great job helping me through some hearing issues and frustrations. Of COURSE I will be back."
November 18, 2019
"Very professional and thorough in testing my hearing, explaining the options, and pros and cons of the various hearing aids, and adjusting them for optimum results. When I had trouble keeping the aids in my ears, they had an immediate solution and the follow-up care has been equally comprehensive. Highest recommendation!"